End-to-end visibility,
in real time.
See every process, system, and decision as it happens. MetaxuOne ingests data from every layer of your enterprise — ERP, CRM, ITSM, custom apps — and assembles a single, living model you can trust.
What’s inside
Six capabilities. One pillar.
Live process telemetry
Continuous capture of activity, latency, throughput, and exceptions across every system.
KPI command center
Trend, alert, and drill from board-level KPIs to the single transaction behind them.
Cross-system lineage
Trace any outcome back through every system, agent, and human that touched it.
Anomaly detection
Statistical + AI models surface drift and outliers the moment they appear.
Drill-down explorer
Open any spike or dip and explore the cohort of cases that caused it.
Always-on health
A continuously updated map of process health across the enterprise.
A live picture of how work actually flows.
Process data is messy and scattered. MetaxuOne unifies it into one operational graph that updates as your business moves — no nightly ETL, no stale dashboards.
- Real-time event ingestion
- Pre-built connectors for 100+ systems
- Native support for unstructured logs
KPIs you can actually trust.
Every KPI is rooted in the underlying transactions. Click any number and see exactly which cases, users, and systems shaped it — no spreadsheet detective work.
- Live KPI library
- Lineage to source events
- Configurable thresholds & alerts
Designed for the people who run the work.
Role-aware views surface what each operator, analyst, and exec needs — and nothing else. Same source of truth, different lens.
- Role-based dashboards
- Saved investigations
- Embed into existing tools
Use cases
Where teams put observability to work.
Order-to-cash latency
Pinpoint where days are lost between order entry and cash collection.
IT incident MTTR
Trace incidents through every touchpoint to shrink mean time to resolution.
Supply chain drift
See deviations in lead times the moment they form, not at end of quarter.
Continue exploring
The other pillars of the platform.
See observability in your operation.
Bring your data, your KPIs, and your processes — we’ll show you the platform running against them.